In the Heat of the Moment Instead of Saying That...Try Saying This...
Your response changes your child’s. A slight adjustment in your words and actions can make a huge difference in whether your child escalates or calms. For example, you are trying to make dinner when your child insists, she needs you to help her put a shirt on her bear. If you say, “You need to wait!” Odds are your child will meltdown on the spot. But if instead you say, “I will help you. What would you like to do while you are waiting for me to finish this?” Your child may surprise you, at least for a few moments, by demonstrating patience you never realized she had.
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